We ship worldwide. All packages are insured with a tracking number at a flat rate listed below:
Germany 7€ - DHL
Rest of EU 15€ - DHL
Outside of the EU 35€ - DHL
You can get free shipping on orders over 500€ within the EU. For products of the category SNEAKER4U, the dispatch time is between 15-25 working days. However, for all other products the dispatch time is 7-14 working days within the EU and 7-25 working days outside of the EU.
Customs fees may apply to your order based on the regulations of your country, regardless of your location. These fees are separate from the purchase price and are your responsibility as the customer. Please familiarize yourself with the customs regulations and potential fees in your country. We cannot be held liable for any customs fees or related expenses. Thank you for your understanding.
SNEAKER4U items are not refundable (cancellation policy). Therefore, we kindly ask you to check the exact measurements of the item on the product page, under ‘Additional Information‘, before ordering. If you’re unsure, there’s a possibility of visiting HARAM STUDIO and trying on items of your choice.
Return requests must be made within 14 days of delivery to firstname.lastname@example.org. Please outline your name, order number and returning item(s) in the email. Once the return request is open, the item(s) must be sent to us immediately.
For the return to be accepted, the item(s) must be:
- In its original condition; unworn, unused, unaltered, unwashed and undamaged. Undergarments/briefs are non-refundable.
- No missing accessories such as belts, straps, laces, or logo pendant.
- Original tags, garment bags and/or product packaging intact.
- Posted in the box package in which it was received, or an equally secure outer box.
- Items that were purchased on sale or during special promotions are not eligible for return.
- We do not accept in-person returns.
For all customers, returns are organised and paid for by the customer. HARAM is not liable for the return package, and we strongly recommend using a trackable shipping service with insurance.
Please include your name and order # in the shipment.